Shipping & Returns

Shipping

Flat rate shipping is $15.00 (Canada) or $20.00 (United States) via Canada Post/USPS.

We offer free ground shipping in Canada and the USA for all orders over $250.00 (pre-tax sales). 

Orders are shipped expedited post, which typically takes 3-11working days.  ( 2-day, and 3-day service is available at an additional fee upon request). Unfortunately, we are unable to ship Priority/Next Day to the USA at this time.

Standard international orders are shipped by Canada Post International Air (no tracking available) or via DHL. Please contact us for pricing or with any questions.

Returns

We accept returns for unused products within 30-days of shipping. Please note: Shipping fees are not refundable on non-defective items.

In the unlikely event that your product is defective, please return it for a full refund to Ergopathics Canada, 942 Merivale Rd. Ottawa ON K1Z 5Z9. In this case, alone, we will refund your shipping in both directions. 

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